Strategic Management Skills
Success in your present and future responsibilities is dependent on a number of self-management skills. By improving your skills at managing projects, priorities and deadlines more effectively, while deflecting job-related stress, and developing your memory and concentration; you will gain a deeper sense of satisfaction and accomplishment. Specifically, at the 41st Annual Administrative Professionals Course, you will learn how to:
- Apply best practices for effectively prioritizing your time and activities
- Better juggle people, paper, projects and priorities
- Double your productivity without doubling your stress
- Protect your manager's time
- Improve remarkably your ability to remember names and faces
- Remember numerical information without time consuming repetition
- Develop strategies for preventing, reducing, and managing stress
- Recognize and deal with "Type A" behavior
- Lose your fear of Kineahora and improve your self-esteem
- Enhance your professional image
Emotional Intelligence Skills
The most frustrating limitations placed upon you as an administrative professional have little to do with your technical abilities; rather the most trying aspects of your work often involves dealing with people. To be really effective in dealing with others, you must perfect your ability to:
- Establish greater trust and rapport with others
- Achieve greater team synergy and effectiveness
- Inspire juniors to take initiative
- Cope with different and sometimes difficult people
- Deal effectively with negativity in the work place
- Become a more effective team leader
- Help raise low morale and low productivity
- Learn to proactively deal with conflict
- Conduct crisp, successful interviews
- Deal with interpersonal problems that threaten team cohesiveness