Communicating effectively in the workplace requires specific skills and the self-confidence to apply them effectively. This course is designed to improve communication skills by providing practical processes and easily applied strategies for achieving success.
Learning objectives
A repeatable writing process and strategic planning guides for specific applications will be introduced through learning activities. Peer support and feedback will be emphasized.
Upon completion of this course, you will be able to:
- introduce and apply a repeatable writing process that can be applied to all business communication challenges including all business-related use of social media,
- identify and apply business writing characteristics that support clear, concise messaging and eliminate interference,
- develop and apply planning, organizational, and editing strategies for specific types of written business messages, and
- review and apply the principles and elements of specific business writing formats such as presentations, letters, e-mails, proposals, resumes, and recommendation letters